What Information We Collect and Why
When you open an account with us, we collect the details you provide at registration — your name, email address, mobile number and date of birth. We use this to verify your identity and keep your account secure. When you make a deposit or withdrawal using
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DANA, OVO or GoPay, we record transaction references and wallet identifiers. We do not store your full wallet PIN or password. We also collect device data — your browser type, IP address and session timestamps — to detect unusual login patterns and protect your account. Usage
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data, such as which sections of the site you visit, helps us understand how the platform performs on mobile. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO and GoPay is limited to what those services need
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to complete your transaction. Retention periods depend on the type of data: account data is kept while your account remains active, and transaction records are held for as long as required under applicable regulations. Where local law in Indonesia sets a specific retention requirement, that applies.
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You can request a copy of your data or ask us to delete it at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.